STAMPED
Support
For a bug, add your phone model and the app version (at the bottom of Settings) and a screenshot if you can. I usually reply within a few days.
Questions
Where is my data saved?
Only on your phone, inside the app. There's no account and no server, so the developer can't see it or restore it for you. Export a backup now and then.
How do I move to a new phone?
- On the old phone: Settings → Backup → Export, and save the file somewhere you can reach (Drive, iCloud Drive, email, WhatsApp).
- On the new phone: install Stamped, then on the first screen choose Restore from backup (or Settings → Backup → Import) and pick the file.
- It works between Android and iPhone in both directions.
I had the app from a file (APK). How do I switch to Google Play?
The Play version can't update a copy installed from a file. Export a backup, uninstall the old app, install Stamped from Google Play, then import the backup.
Is the visa information official?
No. Stamped is an independent app and isn't connected to any government. Visa data comes from the public Passport Index dataset and can be out of date. Always check the embassy or official government website before you travel.
Why are the exchange rates the same over the weekend?
Markets are closed, so the source publishes no new rates. The app shows the date of the rates it's using.
I don't get trip reminders.
Check that notifications are allowed for Stamped in your phone's settings and that reminders are on in Settings → Reminders. On some Android phones, battery saving can delay them.
How do I delete everything?
Settings → Reset all data, or uninstall the app. Nothing is kept anywhere else.